Prime Allied Health Services Inc.
Effective Date: April 13, 2026
CI. Introduction
Prime Allied Health Services Inc. (“we,” “our,” or “the Company”) is committed to protecting the privacy, confidentiality, and security of personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard personal information in compliance with applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act (PIPEDA).
This policy applies to all services provided under:
- Prime Bliss Homecare
- Prime Bliss Institute of Healthcare
II. Scope of Policy
This Privacy Policy applies to:
- Clients and families receiving homecare services
- Students and applicants of training programs
- Website users and individuals making inquiries
- Employees and contractors (as applicable)
III. Information We Collect
We may collect the following types of personal information:
a. Personal Identification Information
- Name, address, phone number, email address
- Emergency contact details
b. Health and Care Information (Homecare Services)
- Medical history (as required for care)
- Care needs and assessments
- Service preferences
c. Education and Training Information
- Enrollment details
- Academic records and progress
- Certification and training documentation
d. Website and Technical Information
- IP address and browser type
- Website usage data (via cookies and analytics tools)
- Inquiry form submissions
IV. Purpose of Collection
We collect personal information for the following purposes:
- To provide safe and effective homecare services
- To manage program enrollment and training delivery
- To communicate with clients, families, and students
- To meet regulatory and legal obligations
- To improve service quality and operational performance
- To respond to inquiries and service requests
V. Consent
We obtain consent prior to collecting, using, or disclosing personal information, except were permitted or required by law.
Consent may be obtained:
- In writing (forms, agreements)
- Electronically (website submissions, checkboxes)
- Verbally (where appropriate and documented)
Individuals have the right to withdraw consent, subject to legal or contractual restrictions.
VI. Use and Disclosure of Information
Personal information is used and disclosed only for the purposes for which it was collected, including:
- Internal care coordination and service delivery
- Communication with authorized family members or representatives
- Compliance with regulatory or legal requirements
- Limited sharing with trusted third-party service providers (under strict confidentiality agreements)
We do not sell or trade personal information.
VII. Safeguards and Security
We implement appropriate administrative, technical, and physical safeguards to protect personal information, including:
- Restricted access to authorized personnel only
- Secure data storage systems
- Password-protected and encrypted digital platforms
- Staff training on privacy and confidentiality
VIII. Data Retention
Personal information is retained only for as long as necessary to fulfill the purposes outlined in this policy and to comply with legal, regulatory, and operational requirements.
IX. Access and Correction
Individuals have the right to:
- Request access to their personal information
- Request corrections or updates to inaccurate information
Requests must be submitted in writing and will be responded to within a reasonable timeframe in accordance with applicable laws.
X. Cookies and Website Usage
Our website may use cookies and analytics tools to:
- Enhance user experience
- Monitor website performance
- Analyze usage trends
Users may modify browser settings to decline cookies if preferred.
XI. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for the privacy practices of these external sites.
XIII. Policy Updates
This Privacy Policy may be updated periodically to reflect changes in legal, regulatory, or operational requirements. Updates will be posted on our website with the revised effective date.
XIV. Your Rights
You have the right to:
File a complaint if you believe your privacy rights have been violated
Know how your personal information is being used
Access your personal data
Request corrections
Withdraw consent (where applicable)